Leadership Team

Dedicated Department Heads
You’re likely adding or formalizing leadership roles: a Head of Sales, a Head of Marketing, and maybe a Head of Customer Success. Each leader has a small team under them. Some might still be player-coaches, but they’re building out their functions more robustly.

Collaboration Across Functions
Department heads coordinate closely to ensure marketing generates leads that sales can convert, and that customer success can retain and grow. The leadership team meets regularly to discuss pipeline health, product roadmap, and financial forecasts.

CEO’s Changing Role
You’re no longer writing every line of copy or negotiating every vendor contract. Instead, you rely on your leadership team for execution. You keep your finger on the pulse, but your new job is to steer the ship, remove roadblocks, and ensure each function has the resources and structure to succeed.